"Deciding to rent our home was a big deal that took a lot of thought and letting go. Â I had reach out to a close friend that used Steve in the past and she gave rave reviews. Â Once I contacted Steve he was professional and had great follow through - we trusted him with our home from the beginning. Â He acted as though our house and neighborhood was his own, in fact he even gave his business card to our neighbors so if they ever had an issue they could reach him directly. Â He handled renter questions and our quickly between the parties and kept everyone happy. Â Through out the years I have referred several home owners to Steve and no one has been disappointed with his service. Â When I heard the news that he was leaving his previous company to start RentersOutlet I was sad - and it hasn't been the same since. Â If we choose to rent our home another year we will definitely be re-listing with Steve at RentersOutlet."
"We have worked with Steve McFarlan for about four years. Steve was successful in finding renters who were responsible. Whenever there was an issue that needed attention, Steve was good about letting us know. We could be involved in decisions or Steve took care of the problem. We have found it comfortable and rewarding to work with Steve McFarlan. Our current renter has said that he enjoys working with Steve."
- Hjalmer T. ( Apple Valley )
"Steve McFarlan was our property manager for almost three years. We recommend Steve for anyone in need of property management services. Steve took care of all the details when renting out our town-home including but not limited to finding and screening the tenants, handling lease renewals and security deposit details. Over the last few years he has secured handymen and other vendors to do any required work on our unit. He always made sure we got quality work done at a fair price. Steve ensured the work was done satisfactorily and quickly. When our washing machine was in need of replacement, Steve went out and purchased a new machine then took care of all the delivery and installation details with the tenant. We did not have to worry about our home at all while Steve was the manager. Steve was always available to us when we had questions or concerns and he always acted professionally. We have had a poor experience with another property manager and feel so luck to have found Steve McFarlan!"
- Scott and Carrie ( Shakopee )
"My experience couldn’t have been better with Steve McFarlan. After trying to rent my townhome on my own and an experience with tenants that were behind on payments, Steve handled getting the old tenants out without any trouble and never failed to keep my property rented each year after."
- Steve B. ( Lakeville )
"My wife and I were quite nervous about renting out our St Paul home while living/working overseas. However we felt very comfortable with Steve and made the decision to work with him. It turned out to be a great decision. With a 50 year old home, there are bound to be issues and we have had a few. Steve is incredibly responsive and went out of his way in dealing with our tenants as well as organizing and repairs required at the home. He has a fantastic network of ‘handymen’ and tradespeople he called on when necessary. Not once did we feel we were taken advantage of as a result of our not being directly involved. Not having to worry is exactly what you want when hiring a property manager and Steve truly delivered."
- Roger M. ( St. Paul - Highland neighborhood )
"We were tenants of Renter's Outlet for nearly 3 years. We have rented in the past and this was by far the best experience we have ever had. We had very few issues in our time with Renter's Outlet, but can honestly say that Steve more than promptly responded to every phone call, text message or email that we sent. We were at the end of our yearly lease agreement and the finish date of our new home being built was pushed back. Steve did all that he could to negotiate a fair move out date between us and the home owners. If we are ever in need of renting again we would not hesitate for a moment to contact Steve and have him find us another property. I cannot say enough good things about Renter's Outlet!"
- Missy & Peter ( Lakeville)